Reference

What You Agree To When You Use doooo0t

These legal terms set out the rules that apply when you access the platform, fund your account via DANA, OVO, or GoPay, and use any part of the lobby — where permitted under local law and in eligible regions.

Account TermsData & PrivacyDANA / OVO / GoPay Usage RulesEligibility by RegionContact & Dispute Paths
doooo0t What You Agree To When You Use doooo0t
DATA AND ACCOUNT SECURITY

How We Handle Your Data and Protect Your Account

Your account data — including wallet details linked to DANA, OVO, or GoPay — is stored with encryption and is not shared with third parties except where required by applicable law or our payment-processing partners to complete a transaction. We use session cookies to keep your account active and to personalise your lobby view; you can manage cookie preferences from your browser settings. Account security relies on OTP verification at login and on any withdrawal request, so your registered mobile number must stay current.

Data Retention

We retain account and transaction records for as long as required by applicable law. You can request a summary of stored data by contacting support with your account reference.

Cookie Policy

Session and preference cookies are used to maintain your login state and lobby settings. No third-party advertising cookies are placed without your prior consent where law requires it.

Account Access Rights

You have the right to request access to, correction of, or deletion of your personal data. Requests are handled through our support team and processed within the timeframe local law requires.

Wallet Verification

DANA, OVO, and GoPay accounts linked for withdrawals must be verified and registered in your own name. Mismatched wallet ownership will trigger a manual review before funds are released.

LEGAL CONTACT PATHS

How to Reach Us on Policy or Account Matters

If you have a question about these terms, want to understand how a specific rule applies to your account, or need to raise a dispute, our support team handles policy queries directly. Reach out through the channels below — we aim to respond to legal and account-related requests with the detail they need, not a copy-paste reply.

Live Chat Open the chat widget inside your account dashboard to raise a policy or account question. Available through the platform for eligible Indonesia accounts.
Email Support Send detailed legal or account queries to our support email. Include your account reference and a clear description of the issue so we can route it correctly.
Help Centre Our Help Centre covers account rules, wallet usage for DANA, OVO, and GoPay, and how to request data changes or account closure directly from your profile.

Your Legal and Policy Questions Answered

These are the questions we see most often about account rules, data rights, and how our legal terms work in practice for Indonesia. If your question isn't covered here, reach us via live chat or support email.

Yes. The terms apply regardless of whether you access via a mobile browser or the app. Device type does not change your account obligations or eligibility rules under local law.

You can. Contact support via email or live chat with your account reference and a data-access request. We process it within the timeframe required by applicable regulations.

Account closure does not automatically erase all records. We retain transaction and identity data for as long as required by applicable law, after which it is deleted from active systems.

Yes. Wallet names must match your registered account details. A mismatch triggers a manual verification hold. Update your profile or wallet details before requesting a withdrawal to avoid delays.

Raise the dispute through live chat or email with your account reference and a clear description. Our team reviews the account record and provides a written response before any final decision is applied.

Yes. We post notice of material changes on the platform before they take effect. Continuing to use your account after the notice period means you accept the updated terms.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.